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How do I start playing at The Casino?
To start playing, you must first download the FREE casino software. Downloading the software to your PC, as opposed to web-based play in your browser, makes the games much quicker and more stable, since all the casino graphics and multimedia effects are already installed on your computer. Only small packets of information are transferred between your computer and our servers.

Do I need to enable cookies?
Yes. In order to distinguish you from the other users logged on we use a cookie that is stored in your browser during your session at CapBet.

Does the casino work with AOL?
Yes, the casino works with AOL 4.0 or higher.

What are the minimum system requirements?
Windows XP/2000/98/95/NT
Pentium 100MHz
24MB RAM
SVGA Monitor, 256 colors
At least 60MB free Hard Disk Space
Internet Explorer 6

I already loaded the game, but now it tries to load it again.
Some times changes are made to the game to make them more user friendly, faster, robust etc. These changes are loaded automatically if you answer "Yes" to the dialog.

What games does The Casino have?
The list is big AND constantly growing. Every day we are working in new concepts and developing new games. You will be notified automatically whenever a new game becomes available.

I don't have Java. How do I get it?
If you don't have Java installed in you browser, download and install the Java plugin from SUN.

I lost my password? What shall I do?
Go to the cashier section and press the link "Lost Password" there.

The game "freezes" or displays an error message. The casino looks strange or I get an error while navigating through the casino. What to do?
There could be a number of reasons for this. For example:
- Your Internet connection was disrupted. - Try to go to the casino lobby, and then back to the game again.
- You have outdated or erroneous files in your browser cache. - Empty the cache.
- Your were timed out from the casino. - You will have to login again.
- A problem in your browser. Close down all browser windows and start it up again. Internet Explorer's Java has a memory leak that causes it to slow down and in some cases even stop working after extended play. The best way to deal with this is to install SUN's Java.
- A problem in your computer. Reboot the computer. This should only be necessary if there is a serious problem with your computer.

What happens if a game is disrupted before it is finished, for example if my Internet connection is broken?
The next time you log in to the casino and play this game, it continues at exactly the point where you left. If the game was finished, but you never saw the result, you can request the result from support

When I go to a game page, the dice just keeps spinning. Why doesn't the game appear?
You have an unsupported browser, or you have disabled JavaScript. A Java error may have stopped the game while initializing.

Which hardware do I need?
Since the casino uses Java, it can be run on any computer. The casino is optimized for a screensize of 1024x768 or higher. A soundcard enhances the gaming experience, but is not necessary.

Which software do I need?
You need a browser that supports Java. We recommend using Microsoft Internet Explorer 6.0.